This paper reports on research conducted over a two-year period in a large Educational Psychology Service (EPS) in England. Researchers were keen to ascertain the views of young people and EPS members about young people being directly involved in educational decision-making and how their "genuine" involvement in such decision-making might be best achieved. Focus groups were employed as a means of gathering data which were analysed using Content Analysis. Young people and EPS members ultimately identified "culture", "attitudes", "environment", and "systems" as being the most important factors in ensuring the genuine involvement of young people in decision-making.