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50 Years of ERIC
50 Years of ERIC
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Peer reviewed Peer reviewed
ERIC Number: EJ573473
Record Type: CIJE
Publication Date: 1998
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0013-1784
How Customer-Friendly Is Your School?
Chambers, Lyn
Educational Leadership, v56 n2 p33-35 Oct 1998
Although good will can never replace a good education, certain supporting practices may either advance or hinder the educational mission. They are the ABCs of good customer service: attitude, behavior, and communication. First impressions are vital and often indelible. The good news is that these practices do not require much time or money. (MLH)
Descriptors: Attitudes, Behavior, Communication (Thought Transfer), Educational Environment, Elementary Secondary Education, Listening, School Effectiveness, School Personnel
Publication Type: Journal Articles; Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Caring; Customer Services