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Sanchez, Adolfo; Mejia, Andres – Educational Action Research, 2008
An action research approach called soft systems methodology (SSM) was used to foster organisational learning in a school regarding the role of the learning support department within the school and its relation with the normal teaching-learning activities. From an initial situation of lack of coordination as well as mutual misunderstanding and…
Descriptors: Intervention, Action Research, Research Methodology, Discussion Groups

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