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ERIC Number: EJ1034481
Record Type: Journal
Publication Date: 2013
Pages: 11
Abstractor: As Provided
Reference Count: 8
ISBN: N/A
ISSN: ISSN-1052-8008
A Test of the Spirit: The Duquesne University Shootings
Guskey, Audrey
Marketing Education Review, v23 n2 p179-189 Sum 2013
In September 2006, five key Duquesne University basketball players were shot on the campus by an outside visitor after a school dance. This case explores how students learned firsthand Crisis Management 101--how to survive and thrive during a crisis. Student learning activities included writing journals, discussions of the university's strategies, and interaction with university administrators. This case examines how the university handled the crisis by implementing a strategic marketing plan. Duquesne's strategies included setting goals, adding new safety measures, increasing advertising, stressing the importance of the mission statement, and managing the media. The involvement of the student body in remarketing its university is highlighted.
M.E. Sharpe Inc. 80 Business Park Drive, Armonk, NY 10504. Tel: 800-541-6563; Fax: 914-273-2106; e-mail: info@mesharpe.com; Web site: http://www.mesharpe.com
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Pennsylvania