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50 Years of ERIC
50 Years of ERIC
The Education Resources Information Center (ERIC) is celebrating its 50th Birthday! First opened on May 15th, 1964 ERIC continues the long tradition of ongoing innovation and enhancement.

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Peer reviewed Peer reviewed
ERIC Number: EJ496234
Record Type: CIJE
Publication Date: 1994
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0156-6555
How Family and Informal Supporters Appraise Service Quality.
Grant, Gordon; And Others
International Journal of Disability, Development and Education, v41 n2 p127-42 1994
A survey of 752 families of individuals with intellectual disabilities in Wales collected data on personal characteristics of service system users, service process factors, and appraisals of service quality. Service satisfaction was related to empathy of service providers, existence of a key worker, involvement in case meetings, and other factors. (JDD)
Descriptors: Adults, Children, Delivery Systems, Foreign Countries, Human Services, Mental Retardation, Parent Attitudes, Participant Satisfaction, Program Evaluation
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Wales
Note: Theme Issue: Sharing a Vision of the Future.