Several years ago, the Continuing and Innovative Education (CIE) leadership team at UT-Austin took a hard look at the unit through the lens of customers to reevaluate their programs and services and the role they played in serving the lifelong educational needs of their constituents. Their goal was to provide continuous learning for a productive,…

The ground has shifted in fundamental ways in higher education, and it is becoming increasingly evident that strategic structural reorganization will play an important role in the financial survival of many institutions. Understanding the close links among strategy, structure, and the environment, it makes sense that organizational structure…

Analytics has a significant place in the future of higher education by guiding reform and system change. As this case study has shown, analytics can do more than evaluate what students have done and predict what they will do. Learning analytics can be transformative, altering existing pedagogical processes, research, data management, and…

Several years ago, members of the Futures and Markets (FAM) Commission of the University Professional and Continuing Education Association (UPCEA) realized that the commission was uniquely positioned to put a face on the future of continuing higher education. The commission took on an ambitious research agenda in fall 2010 to identify emerging or…

The success of the US economy has always been its ability to innovate, create, invent, and commercialize groundbreaking discoveries. Today, Americans seem to be losing their edge and have begun to suffer an "innovation deficit." The authors say re-engineering the entire US educational system in order to foster and enhance necessary creativity and…

Since 2001, the Graduate School of Political Management (GSPM) at The George Washington University (GW) has managed a cooperative education program with a network of nine respected universities in South America. This "governance and political management" program serves working professionals in the civil service, political party offices, advocacy…

In recent years, terms such as "social media" and "social networking" have become staples in the university continuing education marketer's vocabulary. This article provides both a working knowledge of the social media landscape and practical applications of the concepts using a case study approach from a Midwestern university. Throughout are a…

A significant component of continuing education involves teaching management, especially through the array of academic degree programs offered to part-time older students. In fact, the ability to offer management education is critical for the viability of continuing education. Co-existing amicably with its institution's business schools is the…

Many college and university summer session deans and directors face significant challenges in providing quality summer courses. At research institutions, for example, the number of regular tenured and tenure-track faculty who want to focus on research, scholarship, and other activities during summer, affects the composition of the summer session…

This case study demonstrates how building a flexible portfolio of services allowed a continuing education (CE) unit to thrive during frequent leadership changes. The case is set in a small state college, State Technology Institute at Mohawk (STIM), which experienced nine leadership changes in as many years. The names of the institution and its…

The Sunday, August 1, 1993 edition of the "Washington Post" featured the headline: "Indians, Foreigners Build Silicon Valley in Bangalore." In the article, Bangalore, a city of more than four million people, was described as "an island of relative affluence and social stability in this ancient land." Multinational high-tech firms, such as IBM,…

Higher education institutions are confronted with increasing demand for electronic access to educational opportunities, improved academic quality and accountability, and new academic programs that address societal workforce and economic development needs. Collaboration allows institutions to combine resources to respond efficiently and effectively…

This article describes two models for enhancing the social integration of nontraditional students in academic programs. The first explains ways to develop onsite communities for both graduate and undergraduate degree-seeking students at New York University. The second model is used with undergraduate students at Washington State University seeking…

Faculty instructional time is a critical resource at all universities, but particularly in a major research institution like Harvard. Operating on the periphery of the Faculty of Arts and Sciences, Harvard's division of Continuing Education is often at a disadvantage when attempting to recruit senior faculty. However, through its distance…

Using the Integrated Practice Perspective model and data from 85 continuing education administrators, working roles in geographically decentralized organizations were examined. The resulting role composite for continuing educators differs from that in the literature. Contingency variables influence role importance and frequency of performance. (SK)