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Download full textGlessner, Linda L.; Gillis, Denise – Continuing Higher Education Review, 2012
Several years ago, the Continuing and Innovative Education (CIE) leadership team at UT-Austin took a hard look at the unit through the lens of customers to reevaluate their programs and services and the role they played in serving the lifelong educational needs of their constituents. Their goal was to provide continuous learning for a productive,…
Descriptors: Educational Technology, Knowledge Management, Competition, Continuing Education
Glessner, Linda L. – Continuing Higher Education Review, 2011
Several years ago, members of the Futures and Markets (FAM) Commission of the University Professional and Continuing Education Association (UPCEA) realized that the commission was uniquely positioned to put a face on the future of continuing higher education. The commission took on an ambitious research agenda in fall 2010 to identify emerging or…
Descriptors: Communities of Practice, Higher Education, Continuing Education, Trend Analysis
