Over recent years, educational institutions have been making increasing use of virtual environments to set up collaborative activities for learners. While it is recognized that teachers play an important role in facilitating learner collaboration online, they may not have the necessary skills to do so successfully. Thus, a small-scale professional…

Institutional investment in technology and infrastructure for the provision of new online and self-access language learning opportunities is not always accompanied by the necessary changes in the practices of learners, practitioners and managers in higher education (Wertsch, 2002). As a result, feelings of frustration, helplessness and confusion…

While online teaching in post-compulsory education is the focus of much research today, the training of online tutors has largely been neglected. Most papers do not go beyond dealing with the technical skills that are needed to teach in an online environment. This article outlines a framework for tutor training, starting with a brief overview of…