NotesFAQContact Us
Collection
Advanced
Search Tips
50 Years of ERIC
50 Years of ERIC
The Education Resources Information Center (ERIC) is celebrating its 50th Birthday! First opened on May 15th, 1964 ERIC continues the long tradition of ongoing innovation and enhancement.

Learn more about the history of ERIC here. PDF icon

Back to results
Peer reviewed Peer reviewed
ERIC Number: EJ575955
Record Type: CIJE
Publication Date: 1998
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-1081-9428
Financial Aid as a Service.
Adams, Judith
Michigan Community College Journal: Research & Practice, v4 n2 p65-76 Fall 1998
Describes a six-part study conducted at Macomb Community College (Michigan) regarding its financial aid department's quality of service. Results showed that people calling the department for help are handled less efficiently than those who come in person, and that managers, staff, and students need to be better informed regarding financial aid. Contains 10 references. (EMH)
Descriptors: Community Colleges, Federal Aid, Institutional Evaluation, Needs Assessment, Program Evaluation, Student Financial Aid, Student Needs, Two Year Colleges
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: N/A