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50 Years of ERIC
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Peer reviewed Peer reviewed
ERIC Number: EJ555912
Record Type: CIJE
Publication Date: 1998
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-1067-1803
Student Services with a Smile.
O'Malley, Sharon
Community College Journal, v68 n3 p8-12 Dec-Jan 1998
Asserts that in response to increasing competition among community colleges, educators must answer the needs of students by catering to their demands for less bureaucracy and more convenience. Suggests that to attract and retain enrollment, college administrators must see students as "customers" with busy work schedules, family responsibilities, and differing academic and financial needs. (VWC)
Descriptors: Administrative Policy, Administrative Principles, College Environment, Community Colleges, Educational Improvement, Institutional Characteristics, Standards, Student College Relationship, Student Educational Objectives, Student Needs, Two Year College Students, Two Year Colleges
Publication Type: Journal Articles; Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Customer Services