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Peer reviewed
Direct linkFernandes, Maria Isabel – Community & Junior College Libraries, 2008
What is a ready reference collection? A stack of reference books selected according to personal interests? Each institution is unique in its needs and so are the collections that each library carries. The curricula and programs determine the collection development policies and the student population justifies the needs for their implementation. Is…
Descriptors: Reference Materials, Library Services, User Needs (Information), College Libraries
It Is Not Just about the Schedule: Key Factors in Effective Reference Desk Scheduling and Management
Sciammarella, Susan; Fernandes, Maria Isabel; McKay, Devin – Community & Junior College Libraries, 2008
Reference desk scheduling is one of the most challenging tasks in the organizational structure of an academic library. The ability to turn this challenge into a workable and effective function lies with the scheduler and indirectly the cooperation of all librarians scheduled for reference desk service. It is the scheduler's sensitivity to such…
Descriptors: Academic Libraries, Library Administration, Reference Services, Scheduling
Sciammarella, Susan; Fernandes, Maria Isabel – Community & Junior College Libraries, 2007
In developing a Library Orientation Tour, it is important to be perceptive about the needs of a college population. At Queensborough Community College the student population is a mix of traditional and non-traditional students from diversified backgrounds. The initial contact with the Library, and its resources, may be overwhelming for students…
Descriptors: Library Research, Familiarity, Research Skills, Information Literacy
