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Showing all 3 results
Direct linkKeyes, Anne; Barbier, Pat – Community & Junior College Libraries, 2013
A librarian and faculty member collaborated on creating a library research module for students in the faculty member's college success classes to help them learn the fundamentals of information literacy. Using the assignment "My Ideal Job," the students met four or more times with the librarian in a computer classroom to learn how…
Descriptors: Library Research, Librarian Teacher Cooperation, Educational Experience, Learning Modules
Barbier, Pat; Ward, Joyce – Community & Junior College Libraries, 2004
Soon after AskALibrarian, Florida's Statewide Virtual Reference Desk, began to offer Chat Reference to the public in 2003, a Quality Assurance Workgroup was established to ensure that the service patrons received would be friendly, accurate, and adequate. To make certain that best practices were used in answering the real time questions, two…
Descriptors: Library Services, Reference Services, Electronic Libraries, Synchronous Communication
Peer reviewedBarbier, Pat – Community & Junior College Libraries, 2003
Discusses a user satisfaction survey distributed to patrons of the M.M. Bennett Library at St. Petersburg College (Florida). Reports that satisfaction with reference assistance has varied, although there has been an improvement in the rating of library instructions since this question was first posed in 1999. Suggests that paper surveys are easier…
Descriptors: Academic Libraries, College Libraries, Community Colleges, Library Equipment
