Institutions of higher education, like other large organizations, can have complex and complicated administrative structures. Nowhere is this more true than in the area of student services. Internal systems and processes that have become almost second nature to the individuals who staff administrative units can seem confusing and frustrating to…

Those who design admissions policies and procedures are the gatekeepers of higher education, and thereby play a role in shaping the direction of human society. Every year selective universities face the difficult challenge of sifting through the application materials of millions of high school graduates and deciding which applicants should be…

With 117,000 hits on a recent Google[TM] search, the phenomenon of helicopter parenting has been widely reported in the popular press. Yet the scholarly literature is anemic on the topic. This article, part one of a two-part series, presents the small body of research on helicopter parenting and describes a qualitative study of 190 participants…

Research on the concept of meritocracy and its role in college admissions is the major focus of this article. It explores the factors that contribute to the gatekeeping process and provides a historical context that led to the evolution of today's admission protocol. It focuses specifically on the strict meritocratic practices of many colleges as…

Twenty-seven five-year-olds walk into kindergarten on the first day of school in southeastern Kentucky. On average, nine of those children live in poverty, two were born to mothers who did not complete high school, two were removed from their homes because of abuse or neglect, and fourteen are from single-parent homes: this according to statistics…

The purpose of this article is to reflect on how to break bad news. The style in which one breaks bad news at the collegiate level has implications both for the individual and for the institution. If not managed well by enrollment professionals, negative news can taint prospects, applicants, parents, and current students, blemishing the…

For several decades, colleges have maintained an LGBT Web presence for currently enrolled students. These Web sites inform students about resources, services, events, and staff . They serve as a way to communicate a school's inclusivity and commitment to the LGBT population. Only recently have Web sites specifically targeted for the prospective…

Admissions officers around the country are hearing consistent calls to enhance their social media presence. Whether the pressure is from administrators, influential alumni, or peers across institutions, social media are touted as the next big thing in admissions marketing. But are social media strategies truly "strategic," or are they merely…

In his sixteen years in college admissions, the author has evolved in his work, role, and mission. He began as an eager recruiter, excited to help high school students get into college; now he is a seasoned director committed to college access. As he reflects on his career, a five-stage progression merges: "learn," "execute," "lead," "contribute,"…

In this article, the author begins to examine the connections between institutional enrollment management efforts and the various external for-profit, and not-for-profit, businesses that have become part of the enrollment management industry. This essay is an effort to map the relationships between institutions, the enrollment industry, and more…

This study examines the impact of fielding a successful college football team on institutional popularity using a dependent variable (admissions yield) and an independent variable (bowl game television rating) which have been unexamined in previous research on this topic. The findings suggest that college football success is correlated with a…

In Spring 2008, senior members of the international admission and credential evaluation community met to deliberate over the admission and placement of Bologna Compliant degree holders into U.S. graduate programs. This group comprised several individuals holding top leadership positions in NAFSA, AACRAO, and closely allied groups involved in…

One way of assuring professional behavior in doctors is to ensure that only those students who are likely to behave professionally are admitted to medical school. The purpose of this study is to evaluate the usefulness of an instrument to evaluate the professional bearing of applicants at the time of the medical school interview. Specifically,…

This article updates developments regarding Diploma Mills, Accreditation Mills, and Counterfeit Diploma & Transcript operations. It will cover identification & prosecution, to new entities now appearing in these growth industries with annual revenues over one billion dollars. This article will address federal and state laws, a new Federal…

Fear is an interesting word. Especially, when contemplating the contemporary collegiate registrar. The registrar profession seemed to diverge over the last decade. There appears now to be two categories. One is a benevolent person who honors traditional registrar standards, yet does little to grow the profession. The second is an ambassador of…