When considering any type of alternative or special admission processes for incoming students, the university is charged with taking into account traditional admissions criteria such as high school grade point average (GPA) and standardized test scores as well as other attributes. These "other attributes" frequently include pressure to admit…

This article outlines privacy and data security compliance issues facing postsecondary education institutions when they utilize cloud computing and concludes with a practical list of do's and dont's. Cloud computing does not change an institution's privacy and data security obligations. It does involve reliance on a third party, which requires an…

Despite being in their infancy, Massive Open Online Courses (MOOCs) have the potential to become a global higher education game changer. Employers may come to recognize MOOCs as an alternative credential to the traditional three- or four-year degree. They may consider a certificate of completion from a world-class institution as a better indicator…

In a relatively short time, technology applications have become an essential feature of the admissions business. They make the jobs of international admissions professionals easier in many ways, allowing for more robust communication with applicants and counselors, a streamlined application process, and quicker access to information about…

There are many hundreds if not thousands of registrars--unsung leaders in U.S. higher education who often may be "unseen" but who are both quite present and surprisingly influential. Leadership styles among them vary somewhat, but many of them practice what the author calls "inconspicuous" leadership. "Inconspicuous" is not the same as "silent" or…

When the author entered the profession in 1978, the phrase "enrollment management" was non-existent. One worked for admissions, financial aid, student accounts, or registration and records, and each department worked independently from the others. Most professionals specialized in one area (e.g., admissions) and then spent their entire career in…

The Council for the Advancement of Standards in Higher Education's "Self-Assessment Guide for Registrar Programs and Services" includes an introductory statement on the role of registrar programs: "The overarching role of the registrar is increasingly that of an educator, defining student needs through learning outcomes and identifying assessment…

Professionals in higher education face many challenges. Chief among them are increasing leadership and organizational effectiveness. A variety of approaches can be used to build competencies to increase leadership that results in organizational effectiveness. For the purposes of this article, leadership is "the capacity to influence others by…

"Fresh start" or amnesty policies have made their way across American universities and colleges. As the Director of Student Enrollment Services/Registrar at Polk State College, in Winter Haven, Florida, the author, who was not a proponent of amnesty, set aside time for several weeks to research amnesty policies and related best practices. Her…

This is the third in a series of eight articles on project management (PM) in the academy. In this article, the authors describe the step-by-step implementation of a structural change to Indiana State University's (ISU's) Office of Registration and Records (ORR). The process described may vary as it is implemented elsewhere, but the authors…

How might the electronic transcript be re-envisioned to meet demands of a global society? This article presents an enhanced eTranscript that incorporates educational artifacts and official university information. Additionally, innovative transcript request options will complement admissions applications or electronic portfolios. The visionary…

The origins of the registrar's office are complex. According to common tradition, the registrar was, or evolved from, the office of the beadle (sometimes referred to as "bedel") in the medieval university. This tradition is incorrect; the story is more complex. The beadle sometimes performed functions similar to those performed by the modern-day…

Forty years ago, the author arrived in Boston with an associate's degree and two years' experience in the corporate world. The idea of working at a college appealed, so she boarded the B line trolley to Boston College. She arrived on campus, found the human resources office, took a typing test, interviewed with the director of freshman financial…

The chief academic officer to whom the author once reported gave him the freedom to be creative in implementing their institution's then-new, three-year strategic enrollment management (SEM) plan. For the fall 2010 semester, they had already exceeded projected net-tuition dollar amounts for the entire academic year. Just five months prior to…

As a result of President Obama's drawdown of military troops in Afghanistan and Iraq, many service members will be returning to the United States. With service members returning to civilian life and to campuses, the relevance to a changing education environment is enormous both for this population and for today's higher education institutions.…