This article focuses on the interaction between students and institutions as they move toward decisions related to college attendance. Enrollment managers will find this information useful as they work within their institution to develop and revise long-term recruiting strategies that benefit both the institution and future students. Typically,…

Beginning in the late 1990s, international corporations began hiring Chief Privacy Officers (CPOs). By 2002, large universities responded to this trend by creating this distinct position or modifying an existing job description to include CPO responsibilities. While not every registrar assumes the role of CPO, increasing practical and legislative…

In the 1970s and '80s, manufacturing firms began purchasing centralized administrative software--"Enterprise Resource Planning (ERP) systems"--to support their infrastructure needs. In the 1990s, higher education adopted the term ERP to define the back-office systems used by institutions to meet their most pressing business needs--typically those…

The Office of the Registrar at the Georgia Institute of Technology, in cooperation with the Office of Human Resources, has been engaged since February 2008 in a pilot project to model core competencies for the leadership team and the staff. It is the hope of the office of Human resources that this pilot will result in a model that can be used…

More and more often, campuses are taking an active role in making gay, lesbian, bisexual, and transgender (GLBT) students feel welcome. This has taken a number of forms, from non-discriminatory policies with inclusive language to participation in GLBT college fairs and scholarship programs for GLBT students. The pitfall into which many colleges…

The global demand for higher education currently exceeds the world's existing university capacity. This shortfall is likely to persist for the foreseeable future, raising concerns that frustrated students might choose to purchase fraudulent credentials from counterfeiters or diploma mills. International efforts to encourage the development of…

Personal statements are a widely used and popular predictor in academic admissions; however, relatively little is known about their effectiveness as a predictor of student performance. This study involved a meta-analysis of the relationships of personal statements to measures of student performance (e.g., GPA) and other predictors. An initial…

Enrollment management, the authors suggested in earlier essays, is a deliberate process of achieving an institution's preferred enrollment profile, starting by identifying the strategic purposes and mission of the institution, and then orchestrating the marketing, recruitment, admissions, pricing and aid, retention programs, academic support…

This article describes a continuing project at the University of South Florida that was first presented in the 83(2) issue of "College and University" (Miller 2007) and further detailed in the 83(3) (Miller and Herreid 2008). Through that point the project had established a predictive formula for determining the risk of attrition of individual…

A particular challenge in any campus environment is determining how requests for access to services and resources are managed. Who decides the technology, infrastructure, policy, business process and procedure? The involvement of key institutional leaders and stakeholders in identity management governance is the driving force behind the way the…

This investigation sought to measure the success rate and frequency of drop/withdraw in a mentored education paraprofessional cohort group as compared to a control group at a predominantly Hispanic two-year college. The project was funded by a college student success grant aimed at developing innovative ways to increase the retention and…

In a qualitative study of Black undergraduate men at a predominantly White university in the Midwest, participants shared their experiences in residence halls, including roommate conflicts, interracial tensions, and disagreements with residence hall staff. This article focuses on Black male undergraduates' negotiation of racialized…

Educating Globally Competent Citizens, a product of AASCU's American Democracy Project and its Global Engagement Initiative, introduces readers to a set of global challenges facing society based on the Center for Strategic and International Studies' 7 Revolutions. The toolkit is designed to aid faculty in incorporating global challenges into new…

This report from the National Task Force on Civic Learning and Democratic Engagement calls on the nation to reclaim higher education's civic mission. Commissioned by the Department of Education and released at a White House convening in January 2012, the report pushes back against a prevailing national dialogue that limits the mission of higher…

As the Latino population grows, the number of Hispanic-Serving Institutions (HSIs) in the US is expected to increase (Santiago & Andrade, 2010; Torres & Zerquera, 2012). HSIs are typically defined as 2- or 4-year, accredited, degree-granting, not-for-profit colleges and universities that enroll at least 25 percent full-time Hispanic students…