Using a quantitative survey method with an online questionnaire as the data collection tool, the author surveyed 189 social media managers working at American Higher Education institutions to identify forms of social media in use, along with the most popular strategies that colleges and universities use with Facebook.

Evidence of the emergence of accountability expectations for higher education in the United States and throughout the world is abundant; it is in national reports, conference themes, mandated assessments, accreditation guidelines, and government statues and regulations. Yet some research establishes that business, political, and academic…

Successful administration of remote programs and services requires that information technology (IT) professionals and university administrators address two critical identity management factors: (1) linking the institutional electronic record representing an individual with the "real" person; and (2) establishing a mechanism/protocol (user name and…

This article is the fourth in a series of articles describing an attrition prediction and intervention project at the University of South Florida (USF) in Tampa. In this article, the researchers describe the updated version of the prediction model. The original model was developed from a sample of about 900 First Time in College (FTIC) students…

This study utilize d direct observation to explore the relationship between nonverbal communication variables (immediacy and territoriality) and roommate satisfaction. Data were collected from 51 roommate pairs (N = 102) at a small liberal arts college. Participants were asked to engage in a discussion about a time they had to negotiate activities…

This article documents the results of an exploratory qualitative study of parents of first-year college students at a doctoral-extensive institution in the Midwest. The qualitative survey instrument asked parents to respond to questions about transition and involvement issues during the first college year of their students. Findings suggest that…

A lot of various degree audit systems are available on the market and most often they have similar features such as the functionality they each provide, the technical platforms upon which they operate, their requirements for interfacing with the local SIS, the ease of use, and the level of effort required to implement and operate. However, the…

Student privacy and confidentiality are protected by the Family Educational Rights and Privacy Act of 1974 (FERPA), also known as the Buckley Amendment. Among the four specific rights granted to students who have reached the age of eighteen or who attend a postsecondary institution, "consent to disclosure of records" is the most commonly violated…

Based on Penn State's popular "Innovation Insights" series, this book brings together in one handy reference nearly a decade of tried and true insights into continuous quality improvements in higher education. Their five-step model for integrating planning, assessment, and improvement moves plans off the shelf and into the weekly and daily…

The article addresses lesbian, bisexual, gay, and transgender students and uses the acronym "LBGT" when referring to all four of these sexual/gender orientation groupings. At times, however, we will refer to only lesbian or gay students, or only lesbian, bisexual, and gay (LBG) students when we are discussing a particular source that does not…

As the economic and social capital of higher education continue to rise, so too does interest in how the public views colleges and universities and the policies affecting them. A number of organizations have recently put a finger on the public pulse, asking about access, prices, priorities, and a host of other issues. One series of polls in…

A survey of 98 institutions in six states compared how doctoral and non-doctoral public campuses reacted to reduced state funding in the early 1990s. Univariate and multivariate analysis found both types of campuses coped incrementally rather than fundamentally. Few adopted long- range plans, and most relied on raising tuition and fees and…

Data on the registration patterns of 203 applicants accepted to a regional comprehensive university but registering late found that 15 never made it to the fifth day of class, 22 withdrew officially, 7 were withdrawn administratively for failure to complete documentation, and 1 was suspended for falsifying an official document. Interviews with six…

A study investigated the characteristics that 125 high school counselors considered most important in judging a college's academic reputation and whether those counselors, in assessing selected institutions, accurately applied the criteria they identified as most important in advising students about prospective colleges. Degree of counselor…

A survey of 392 doctoral students in business at 12 private and public universities investigated the relationship between school type (public/private) and perceived institutional and program quality; the programs, facilities, or services needing improvement to change student perceptions; and the programs, facilities, and services considered…