The admissions counselor position is a common entry-level professional position in higher education. However, little is known about the competencies needed to be successful in this position. Through interviews with entry-level admissions counselors, this study sought to better understand these competencies and their alignment with the recently…

The fact that nearly one-half of recent college graduates are unemployed or underemployed has once again raised questions about the value of a college degree. This article will attempt to answer these questions by analyzing such issues as labor markets, student debt, human capital along with examining the less apparent aspects of degrees and…

As adherents of vegetarianism and veganism form a dedicated minority within the United States and constitute comparatively greater proportions of the populations at U.S. colleges and universities, this qualitative study investigates the unique challenges these communities face in higher education. The exploratory study draws upon two sets of…

Time-compressed courses at state-supported universities have served a variety of purposes. It has been traditional to set scheduling policies that would make summer and winter sessions self-funding. They have not been viewed, however, as potential enrollment generators. This is an opportunity that can no longer be overlooked. This paper describes…

Grade inflation is harmful to students as well as faculty. Faculty should not have to fear that honest grading may result in job loss. Students who truly deserve A grades also are negatively impacted when they receive the same grade as students who submit good but not superior work. At the very least, it is a disincentive for students to work to…

Evidence of the emergence of accountability expectations for higher education in the United States and throughout the world is abundant; it is in national reports, conference themes, mandated assessments, accreditation guidelines, and government statues and regulations. Yet some research establishes that business, political, and academic…

While most scholars and higher education professionals believe in the intrinsic value of a liberal arts degree, high school students and their parents often have a different bias as they seek to determine where to invest themselves and their resources. Anyone who has taught in or recruited for the social sciences or humanities will recognize the…

As an associate registrar at Berklee College of Music, the author is responsible for ensuring the College's compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA). In 2009 he was asked to be part of a team charged with assessing Berklee's conformity with a soon-to-be-enacted state regulation. The Massachusetts Department of…

For most of his career, the author served as a registrar at Brigham Young University. He has come to understand something about leadership and what it requires to really make a difference in the lives of students as they pursue their education and life dreams. In this article, he shares lessons that he hopes will be beneficial to all his…

Thousands--if not tens of thousands--of books, monographs, and articles have been written on the subject of leadership. A Google search of the word returns nearly a half-billion Web sites. As a professional who has spent nearly 40 years in the higher education sector, the author has been blessed with opportunities to view and practice leadership…

As members of enrollment management units look ahead to the next few years, they anticipate many institution-wide challenges: (1) implementation of a new student information system; (2) major upgrade of an existing system; and (3) re-configuring an existing system to reflect changes in academic policies or to accommodate new federal or state…

One of the most fervent debates at the University of Kansas (KU) during the Vietnam War played out in the University Registrar's Office. During this period, James K. Hitt held the dual role of university registrar and Selective Service Representative: he used his position as registrar to inform the military of students' grades and class standings…

Building on the principles of Enrollment Management (EM) and Strategic Enrollment Management (SEM), Anticipatory Enrollment Management (AEM) offers another level of managing enrollment: anticipating future enrollment. AEM is grounded in the basic principles of Customer Relationship Management (CRM) and includes strategic out-reach to parents and…

The education sector is no stranger to fraud, unfortunately. This article provides best practice guidance in recognizing and dealing with fraud, with emphasis on domestic and international academic credential fraud. It includes practical approaches to academic document review and verification. Success in fighting fraud requires becoming informed,…

In this article, the author talks about his career that has included positions in government and higher education, with the last 25 years having been spent working at four postsecondary institutions in the United States and Canada. In all cases, he has been blessed by having a caring and supportive mentor (sometimes more than one). Looking back…