This paper presents the views of a sample of parents from two early years settings in England, about their relationships with the centres, and the services available to both themselves and their children. In making their initial choice, and in promoting the centres to others, the importance of informal social contacts is stressed. Parents suggest a range of affective, cognitive and physical benefits associated with their children's attendance at the centres. As parents, they also value a range of factors for themselves, particularly practical support, feelings of well-being and peace of mind, and confidence in the safety of their children. Parents derive considerable satisfaction from their relationships with individual members of staff. The notion of involvement as an indicator of successful partnership is challenged, and the importance of strategies and solutions that meet the needs of each community is emphasised. (Contains 7 figures.)