Traditional universities are feeling the impact of "disruptive technologies" such as distance education. Seeing how businesses have responded to such disruptions, universities should "incubate" innovations in a semiautonomous unit such as continuing education, which can address new markets with low margins. (SK)

Changes in university extension/continuing education require a new type of research that is more appropriate for emerging practice. An online database of case studies of continuing education programs and projects could help improve practice and supply the knowledge base for graduate programs. (SK)