Purpose: This study aims to present Dramatic Problem Solving Facilitation Model (DPSFM) and Interactive Management (IM) as innovative alternative dispute resolution approaches that incorporate communication technologies in recording and analyzing data. DPSFM utilizes performance-based actions with facilitation methods to help participants design…

Purpose: This article aims at presenting a conceptual framework which, theoretically grounded on complexity, provides the basis to conceive of online language courses that intend to respond to the needs of students and society. Design/methodology/approach: This paper is introduced by reflections on distance education and on the paradigmatic view…

Purpose: The aim of the paper is to review some previous researches examining ICT efficiency and the impact of ICT on educational output/outcome as well as different conceptual and methodological issues related to performance measurement. Design/methodology/approach: This paper adopts a non-parametric methodology, i.e. data envelopment analysis…

Purpose: This paper aims to demonstrate how higher education in Finland can benefit from using methods such as Web 2.0 technologies. Design/methodology/approach: The paper describes how different types of learners (auditory, visual, kinaesthetic) benefit from being exposed to new methods and tools in the tuition process (traditional teaching…

Purpose: The purpose of this paper is to describe the strengths and weaknesses of seven representative studies pertaining to the employers' perceptions of online education. Design/methodology/approach: The paper retrieved and analysed representative studies on the subject from two scholarly databases and Google. Findings: The results indicate that…

Purpose: The purpose of this paper is to propose a method for the transfer of knowledge and skills in project management (PM) based on techniques in knowledge management (KM). Design/methodology/approach: The literature contains studies on methods to extract experiential knowledge in PM, but few studies exist that focus on methods to convert…

Purpose: The purpose of this paper is to examine existing learning innovation systems and propose a systematic methodology of delivering educational innovations in the right amount, in the right place and at the right time. Design/methodology/approach: Higher education is not effectively incorporating new discoveries in cognitive science and human…

Purpose: The purpose of this paper is to investigate online problem-based learning (PBL) as a route to achieving sustainability education using sponsored projects. Design/methodology/approach: The Royal Academy of Engineering sponsored project at Manchester; to foster education in sustainability through inter-disciplinary problem-based approaches,…

Purpose: The aim of this article is to present the development-oriented Master's curriculum "Global Studies" (GS) at the University of Graz, Austria, as an example of interdisciplinary academic training with the purpose of fostering inter-"cultural" understanding. It aims to show that scientific disciplines can be understood as "cultures of…

Purpose: The purpose of this paper is to explore the determinants of pre-service teachers' perceived usefulness of e-learning for teaching and learning. Design/methodology/approach: A total of 189 pre-service teachers completed a survey questionnaire measuring their responses to four constructs which explain perceived usefulness in the context of…

Purpose: The aim of this paper is to report how Swedish upper secondary schools involved in a European Union-financed collaborative project intertwined aspects of subject integration and international collaboration with the use of ICT. Design/methodology/approach: The methodology used is a case study in which aspects of subject integration and…

Purpose: The purpose of this paper is to analyze the use of blogs as part of a formative assessment practice, to report how reflective peer-to-peer learning can be designed and provided in online higher education. Design/methodology/approach: The research relies on a qualitative approach. The empirical setting comprised an online higher education…

Purpose: The purpose of this study is to explore business students' views about using ePortfolios at Victoria University (VU) in Melbourne. It also examines the extent to which students present ePortfolios to prospective employers in applying for jobs. Design/methodology/approach: This paper draws on the literature on ePortfolio use and the role…

Purpose: The purpose of this study is to evaluate the effectiveness of a 40-hour computer course for beginners provided to a group of unemployed women learners with no/minimum computer literacy skills who can be characterized as digital immigrants. The aim of the study is to identify participants' perceptions and experiences regarding technology,…

Purpose: This paper sets out to argue that the strategic implementation of technology is implicated in a range of crises or socio-economic disruptions, like peak oil, climate change and the rising environmental costs of energy consumption. It aims to argue that institutional technological implementation is contested, complex and should not be…