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Grant, Anett D.; Taylor, Amanda – Business and Professional Communication Quarterly, 2015
This article investigates whether CEOs actually demonstrate the communication strengths and weaknesses they think they have. Videotaped interviews with CEOs in the initial stage of executive coaching were analyzed to identify categories of communication strength and weakness: delivery, content, audience, and character. Next, the interviews and…
Descriptors: Administrators, Business Communication, Communication Skills, Video Technology
Yale, Robert N. – Business and Professional Communication Quarterly, 2014
Typical business communication courses provide significantly more opportunities for students to hone their skills in writing compared with speaking. This article outlines an impromptu speech assignment and explains a course-level strategy for providing each student with more than 30 significant speaking opportunities during a term. This approach…
Descriptors: Communication Skills, Skill Development, Business Communication, Experiential Learning
DuFrene, Debbie D.; Lehman, Carol M. – Business and Professional Communication Quarterly, 2014
Employees often perceive periods of change--no matter how warranted or beneficial--as crises, exhibiting both cognitive and emotional reactions including feelings of insecurity and uncertainty, even fear, chaos, stress, betrayal, grief, and anger. Management must have a clear strategy for communicating with employees through change, as employee…
Descriptors: Organizational Communication, Employees, Employee Attitudes, Crisis Management

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