Business, like many other fields in higher education, continues to rely largely on conventional testing methods for assessing student learning. In the current article, another evaluation approach--the oral exam--is examined as a means for building and evaluating the professional communication and oral dialogue skills needed and utilized by…

When Chiquita Brands considered relocating its corporate headquarters, competing cities started Twitter campaigns to influence the decision by communicating directly with the chief executive officer. As he used the new microblogging channel, some of his previously private communication became public, some personal communication became…

Although the concept of multitasking itself is under debate, smartphones do enable users to divert attention from the task at hand to nongermane matters. As smartphone use becomes pervasive, extending into our classrooms, educators are concerned that they are becoming a major distraction. Does multitasking with smartphones impede learning? Can…