In a survey conducted across eleven universities in the north of England, attendance figures for manual grade staff attending internal university training programmes was found to be significantly below that of other employee groups. This is unsatisfactory from an equal opportunity perspective since the ethos of a university should encompass all…

Constrained public funding for universities and the emphasis placed on university-industry interactions mean that universities are increasingly required to compete for industrial funds for research. This in turn means that universities need to develop a customer service culture in order to be competitive and attractive to industry. Many studies…

Conventional approaches for fostering research productivity, such as recruitment and incentives, do relatively little to develop latent capacities in researchers. Six promising unorthodox approaches are the promotion of regular writing, tools for creativity, good luck, happiness, good health and crowd wisdom. These options challenge conventional…

This paper considers the profile of research administration, based on a survey of 36 Australian universities. The findings identify a group that is typically female, older and university qualified. Males tend to be more likely than females to have a research higher degree, earn a significantly higher salary and move up the salary scale at a faster…

On current projections in could take thirty years for women to be equally represented in the academic workplace. Traditional methods of mentoring by senior staff often seem relics of an earlier era, but here a group of more junior academics reflect on the success of a peer-mentoring exercise which helped transform their first experience of…