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Peer reviewed
Direct linkFurlonger, Brett; Gencic, Emilia – Australian Journal of Guidance and Counselling, 2014
Distance education students are confronted with a range of additional challenges as part of their tertiary study experience. A quantitative approach was used to identify the challenges they face, their relative levels of satisfaction, coping strategies, and academic performance. Two hundred and ninety-five students (64 male and 231 female)…
Descriptors: Distance Education, Life Satisfaction, Stress Variables, Coping
Furlonger, Brett; Taylor, Wendy – Australian Journal of Guidance and Counselling, 2013
The present study investigated the effects of supervision on the management of vicarious traumatisation among telephone and online counsellors on BoysTown Helplines. BoysTown Helplines include Kids Helpline, a 24-hour national counselling service for young people aged 5-25 years of age, and Parentline (PL), a counselling service for parents in…
Descriptors: Foreign Countries, Counselors, Community Information Services, Counseling Services
Taylor, Wendy; Furlonger, Brett – Australian Journal of Guidance and Counselling, 2011
Literature with a focus on telephone and online counselling is reviewed as this form of counselling is becoming increasingly popular in Australia. The relevance and drawbacks of counselling in these two digital environments are detailed. Of the drawbacks, vicarious traumatisation (VT) is given a particular focus as its effects on counsellor…
Descriptors: Supervision, Counselor Role, Foreign Countries, Telecommunications
