This issue of "Assessment Update" presents the following articles: (1) Expectations for Assessment Reports: A Descriptive Analysis (Keston H. Fulcher, Matthew Swain, and Chris D. Orem); (2) Editor's Notes: A Surprising Reaction (Trudy W. Banta); (3) Getting SMART with Assessment: ACTION Steps to Institutional Effectiveness (Eric Daffron and Sandra J. Jordan); (4) Borrowing Techniques from Computational Linguistics to Process Qualitative Data (Forrest Houlette); (5) Department Chair Perspective on Learning Outcomes Assessment at Kansas's Public Universities (C. B. Crawford and Larry Gould); and (6) Assessment Measures: Criteria for Evaluating Campus Surveys (Gary R. Pike). (Contains 1 table. Individual articles contain references.)