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Peer reviewed Peer reviewed
ERIC Number: EJ479557
Record Type: CIJE
Publication Date: 1993
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0142-6001
Intercultural Business Telephone Conversations: A Case of Finns vs. Anglo-Americans.
Halmari, Helena
Applied Linguistics, v14 n4 p408-30 Dec 1993
Twelve business telephone conversations were analyzed to determine intercultural differences between speakers of Finnish and speakers of American English. Intercultural differences were found in the use of nontopical elements, "how are you" sequences, and interruption behavior. (Contains 27 references.) (Author/LB)
Descriptors: Applied Linguistics, Business Communication, Cultural Differences, Discourse Analysis, English, Finnish, Foreign Countries, International Communication, Telephone Communications Systems, Uncommonly Taught Languages
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Americans (United States); English (General American); Finns; Interruptions