This guide aims to help institutions of higher education in England develop and implement their human resources (HR) strategies. It provides advice and examples of good practice in key areas, in response to requests from institutions. The report supplements earlier guidance on developing HR strategies (March 2002) and presents information for areas for which there was little information available in the previous report. These areas are: (1) SMART-based outcome targets, reporting on areas with Specific, Measurable, Agree, Realistic, and Time-limited (SMART) outcomes; (2) equal opportunity targets; (3) reviews of staffing needs; (4) annual performance reviews; and (5) action to tackle poor performance. In assembling the guidance, the Higher Education Funding Council for England has been able to draw on the experiences of small institutions to reflect the progress made since the beginning of the initiative. (SLD)