ERIC Number: EJ160080
Record Type: CIJE
Publication Date: 1977
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Telephone Techniques for Secretarial Students
Anderson, Avis O.; McCabe, Helen
Journal of Business Education, 52, 8, 358-360, May 77
A program integrating classroom study and internship placement at LaGuardia Community College was designed to provide secretarial students with expertise in telephone techniques. Specific lesson objectives and a field assignment are included as examples. (TA)
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