Peer reviewed
Direct linkERIC Number: EJ1054713
Record Type: Journal
Publication Date: 2015
Pages: 6
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1360-3108
EISSN: N/A
Sailing on the "Boundless and Bottomless Sea": A View from the OIA Bridge
Behrens, Rob
Perspectives: Policy and Practice in Higher Education, v19 n1 p4-9 2015
The prevention and resolution of student complaints are critical factors in maintaining and improving the student experience. Rob Behrens looks at the wider context, drawing on lessons from beyond higher education, to examine the opportunities and possible pitfalls.
Descriptors: Student Experience, Student Problems, Educational Opportunities, Barriers, Educational Policy, Educational Administration, Grievance Procedures, Conflict Resolution, Student School Relationship, Institutional Characteristics, Arbitration, Justice, Resource Allocation, Delivery Systems, Institutional Mission, Professional Autonomy, Higher Education, Foreign Countries
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom (England); United Kingdom (Wales)
Grant or Contract Numbers: N/A
