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ERIC Number: EJ790328
Record Type: Journal
Publication Date: 2006
Pages: 15
Abstractor: Author
ISBN: N/A
ISSN: ISSN-0011-8052
EISSN: N/A
Problems in Office Management: Cases in Practice
Hemby, K. Virginia; Smith, Vincent W.
Delta Pi Epsilon Journal, v48 n3 p153-167 Fall 2006
Office managers face an increasing array of job responsibilities in today's business environment. To prepare new office administration employees and managers, educational institutions must maintain a progressive curriculum to meet position demands. Using a population of members of the Association of Professional Office Managers, this study was designed to assess the perceptions of office managers regarding the current issues facing office management. Results provide a list of various titles used to describe the "office manager" and support for an array of issues facing the office manager in several categories: personnel, technological, office layout/design, communication, managerial, records management, and other (e.g., certification, ethics, pre-employment testing). (Contains 2 tables.)
Delta Pi Epsilon, Inc. P.O. Box 4340, Little Rock, AR 72214. Tel: 501-219-1866; Fax: 501-219-1876; e-mail: dpe@ipa.net; Web site: http://www.dpe.org
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A