ERIC Number: EJ790328
Record Type: Journal
Publication Date: 2006
Pages: 15
Abstractor: Author
ISBN: N/A
ISSN: ISSN-0011-8052
EISSN: N/A
Problems in Office Management: Cases in Practice
Hemby, K. Virginia; Smith, Vincent W.
Delta Pi Epsilon Journal, v48 n3 p153-167 Fall 2006
Office managers face an increasing array of job responsibilities in today's business environment. To prepare new office administration employees and managers, educational institutions must maintain a progressive curriculum to meet position demands. Using a population of members of the Association of Professional Office Managers, this study was designed to assess the perceptions of office managers regarding the current issues facing office management. Results provide a list of various titles used to describe the "office manager" and support for an array of issues facing the office manager in several categories: personnel, technological, office layout/design, communication, managerial, records management, and other (e.g., certification, ethics, pre-employment testing). (Contains 2 tables.)
Descriptors: Office Management, Managerial Occupations, Attitudes, Business Administration Education, Curriculum Development, Employees, Technology Integration, Space Utilization, Organizational Communication, Communication Skills, Leadership Styles, Information Management, Ethics
Delta Pi Epsilon, Inc. P.O. Box 4340, Little Rock, AR 72214. Tel: 501-219-1866; Fax: 501-219-1876; e-mail: dpe@ipa.net; Web site: http://www.dpe.org
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A