This guide provides instructional materials and approaches for use by continuing educators, trainers, state units, area agencies on aging, or others responsible for staff development. Section I gives an overview of the mutual needs and responsibilities of adults with learning needs and those who assist them to meet those needs. Section II assists trainers in determining the needs in their service area. Section III identifies a number of training techniques, activities, and materials and tells how to use them. Section IV contains 14 modules based on selected skill areas that trainers could use or adapt to meet the specific needs of their individual senior center or community focal point staff. Topics are community focal points for service delivery, boards and committees, case management, interviewing, leadership, linking mechanisms, monitoring, negotiation, personnel management, planning, program evaluation, public relations, space management, and time management. An information page for each module identifies the purpose and objectives and lists the handout and transparency masters included. A content outline recommends procedures and time required for implementation. Section V suggests reinforcement techniques to help participants retain and transfer new knowledge and skills to the workplace. Section VI focuses on evaluation. Appendixes provide examples of checklists, evaluation forms, and impact questionnaire. (YLB)