Two courses, Word Processing Concepts and Word Processing Workshop, are described as part of a proposed outline for a one-year certificate program in word processing (WP) to be offered at Nassau Community College. The other courses in the program are: first semester--intermediate typing, introduction to business, data processing, and English composition; and second semester--advanced typing, business communications, machine transcription, and administrative management. For each course a catalog description, general and specific objectives, a course outline, supplementary sources and projects, and method of student evaluation are provided. Word Processing Concepts endeavors to study administrative support concepts in the organization, operation, and control of office functions, placing special emphasis on the secretary's dual role as an administrative assistant and as a correspondence secretary. Topics covered in the course include: current office practices, feasibility of word processing, organization and structure of a WP installation, equipment, reprographics, personnel, psychological implications, measurement and control, and word processing of the future. The Word Processing Workshop studies the applied use of WP procedures and equipment (automated typewriting equipment) in a simulated WP office environment, covering the total work flow of office communications. (AYC)