This proceedings of the International Association of Technological University Libraries (IATUL) contains the opening address by IATUL president Nancy Fjallbrant and the full text of the following papers: "Building Info-Skills by Degrees: Embedding Information Literacy in University Study" (Wendy Abbott and Deborah Peach); "UQ Library's First CIS: Towards Customising Information Services at the University of Queensland Library" (Ruth Foxlee and Karen Borchardt); "Education for Information Literacy in Czech Technical Universities" (Vladimir T. Borovansky); "Information Literacy for the Skeptical Library Director" (Patricia S. Breivik); "Forward with Imagination: Innovative Library Client Services for the 21st Century" (Alan Bundy); "After the Fireworks: Opportunities and Directions for University Libraries" (Alex Byrne); "Watch Our Lips! New Skills and Services for the Knowledge Age" (Penny Carnaby); "The Yields of Growing Professional Partnerships" (Sandra Lawrence and Pauline Fountain); "Creating Information Structures that Work for the New Millennium" (Heather Gordon); "Facing the Challenges of Transition: The Next Generation Library" (Nancy V. Green); "Virtual Libraries: Interactive Support Software and an Application in Chaotic Models" (Anthi Katsirikou, Christos Skiadas, Apostolos Apostolou, Giannis Rompogiannakis); "The Academic Library in the 21st Century--What Need for a Physical Place?" (Helen King); "Navigating the Information Society" (Joyce Kirk); "Value Not Virtual--One Library's Response to the Virtual Campus" (Sue McKnight); "Does the Virtual Campus Demand a Virtual Library? Library Leadership Response to Big Hairy Audacious Goals" (James G. Neal); "Virtual Libraries: Service Realities" (Jan Novak); "In Technology We Trust--A Perspective from up North" (Irma Pasanen-Tuomainen); "The Virtual Campus: Impact on Teaching and Learning" (Janice Rickards); "Strategies for Working with Library Staff Members in Embracing Change Caused by Library Automation" (Murray Shepherd); "Information Literacy--Collaboration between the University of Pretoria and the Potchefstroom University for Christian Higher Education" (Jane Elizabeth Thompson); "Information Literacy in Electronic Environments Fantasies, Facts, and Futures" (Ross Todd); and "Developing IT Literacy Levels among Library Staff in a Networked Environment, at the University of the Witwatersrand (WITS), Johannesburg, South Africa" (Julie Wilcocks and Clare Walker). Abstracts of four additional papers are also included. (MES)