This article discusses the research findings from the start-up phase of an innovative information and communication technology (ICT) project focused on ICT integration as a complex process involving many factors such as leadership, school readiness and organisational culture. Known locally as Hermes, the project's core objective was to provide an improved and "trouble-free" ICT infrastructure for schools using thin client technology and a wireless broadband network, which would be managed centrally rather than locally. It was anticipated that this solution would help remove the barriers associated with ICT integration caused by technical issues. Based on an in-depth study of innovation adoption in eight schools involving a survey ("n" = 119 teachers) and interviews ("n" = 60 teachers), the study portrays a picture of the ICT integration patterns prior to and during the Hermes intervention in terms of schools' ICT readiness, leadership and vision. This small scale study can help us understand first-and second-order barriers to ICT integration in schools. In particular, this study informs us about the ecology of schools and ICT-based innovation, innovation scalability and contributes to a critical study of educational technology via a context-rich account of how educational technology is actually being mediated, rather than an idealised account of how technology could be used.