A diverse group, account-based services include a wide variety of sites commonly used by patrons, including online shopping sites, social networks, photo- and video-sharing sites, banking and financial sites, government services, and cloud-based storage. Whether or not a piece of information is obtainable online must be considered when creating password-recovery answers for each account. The linking of disparate accounts by third-party data miners through common usernames and public information, with the ability to tie online accounts together into a coherent, single profile, needs to be discussed with patrons.