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ERIC Number: EJ750892
Record Type: Journal
Publication Date: 2006-Dec
Pages: 13
Abstractor: Author
ISBN: N/A
ISSN: ISSN-1076-898X
EISSN: N/A
Intentional Forgetting as a Facilitator for Recalling New Product Attributes
Shapiro, Stewart; Lindsey, Charles; Krishnan, H. Shanker
Journal of Experimental Psychology: Applied, v12 n4 p251-263 Dec 2006
When market changes alter what product attributes are deemed important, consumers may intentionally try to forget old product information in an attempt to remember new product information. In Experiment 1, the authors demonstrated that intentional forgetting of this nature temporarily inhibits retrieval of old product information and leads to a benefit to memory for new product information. The results show that, after a short delay, benefits continue in the absence of costs, which is supportive of a multiple-process account of intentional forgetting. Experiment 2 extends these effects using an advertising message to stimulate forgetting. Across both experiments, results also show that brand preference is based on learning of new attribute information.
American Psychological Association. Journals Department, 750 First Street NE, Washington, DC 20002-4242. Tel: 800-374-2721; Tel: 202-336-5510; Fax: 202-336-5502; e-mail: order@apa.org; Web site: http://www.apa.org/publications
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A