Five phases for establishing and improving Pre-K-12 comprehensive guidance and counseling programs serve as the organizational framework for this enduring, influential textbook written for counselor educators and their students, school leaders, practicing school counselors, and state or district supervisors. The fifth edition of this bestseller expands and extends Gysbers and Henderson's acclaimed model for planning, designing, implementing, evaluating, and enhancing counseling programs and has been fully updated to reflect current theory and practice, including knowledge gained through various state and local adaptations of the model since publication of the last edition. New to this edition are increased attention to diversity and the range of issues students present, counselor accountability, and the roles and responsibilities of district- and building-level guidance and counseling leaders in an increasingly complex educational environment. An abundant array of examples, sample forms, job descriptions, evaluation surveys, flyers, letters, and procedures used by various states and school districts clearly illustrate each step of program development. At the end of each chapter, a new feature called "Your Progress Check" functions as a tracking tool for growth at each stage of the change process. This book is divided into five parts: (1) Planning; (2) Designing; (3) Implementing; (4) Evaluating; and (5) Enhancing. Appended are: (1) American School Counselor Association Ethical Standards for School Counselors; (2) Guidelines and Template for Conducting an Annual Time-Task Analysis; (3) Guidance Program Evaluation Surveys; (4) Sample Board of Education Policies for Referrals and for Student Guidance and Counseling Programs; (5) Sample Job Descriptions; (6) Procedures for Helping Students Manage Personal Crises; (7) Impact of Program Balance and Ratio on Program Implementation; (8) Multicultural Counseling Competencies; (9) A Procedure for Addressing Parental Concerns; (10) Presenting . . . Your Professional School Counselor; (11) Reassignment of Nonguidance Duties; (12) Sample Activity Plan Formats; (13) Descriptors Related to Evaluation Categories; (14) Observation Forms for Counseling, Consultation, and Referral Skills; (15) Standards for a Guidance Program Audit; and (16) Sample Memo Regarding Major Changes and New Program Recommendations. [For the "Developing and Managing Your School Guidance Program. Third Edition", see ED431974.]