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ERIC Number: EJ703810
Record Type: Journal
Publication Date: 2004-Mar-22
Pages: 3
Abstractor: ERIC
ISBN: N/A
ISSN: ISSN-1089-5701
EISSN: N/A
Behavior Management by Walking Around
Boardman, Randolph M.
Reclaiming Children and Youth: The Journal of Strength-based Interventions, v13 n1 p48 Spr 2004
An emerging concept from the field of business is to manage organizations by wandering around and engaging staff and consumers in informal interactions. The author extends these ideas to settings serving children and youth. In the best seller, In Search of Excellence, Peters and Waterman (1982) introduced Management by Walking Around (MBWA) as an organizational philosophy for corporate executives. Hewlett-Packard advocated Management by Wandering Around as a major aspect of the HP Way. Getting managers out of their corporate offices was promoted as a leadership style intended for managers to connect with, communicate with, and relate to all levels of employees. Peters and Waterman went on to suggest that excellent companies were significantly different from less excellent companies, because they promoted such interactive, informal communication networks within their organizations.
Crisis Prevention Institute. Circulation Department, 3315 North 124th Street Suite H, Brookfield, WI 53005. Tel: 800-285-7910; Fax: 262-783-2360; e-mail: rcy@crisisprevention.com; Web site: http://www.crisisprevention.com/store/reference/rcy.html
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A