Improving Web accessibility for disabled users visiting a university's Web site is explored following the World Wide Web Consortium (W3C) guidelines and Section 508 of the Rehabilitation Act rules for Web page designers to ensure accessibility. The literature supports the view that accessibility is sorely lacking, not only in the USA, but also worldwide. In addition to examples of particularly bad Web sites that illustrate this, good Web sites are also mentioned. Informal discussions with disabled users and professional Web page designers identified general computer use problems, accessibility issues, and problems with the Web site. Visually impaired users hate mice, like plain text, have screen readers that cannot cope with graphics, think spellcheckers are wonderful, and think that Windows and Macintosh accessibility features are very primitive and not very useful. Web page designers know about accessibility, but do not follow the W3C guidelines as good professional practice. Their clients either do not know about accessibility or do not care about it. Forty-seven sample Web pages were validated using four W3C validation tools. The results showed that about one-third failed Priority 1 validation. Approximately 50% failed Section 508 validation. This could lead to litigation. However, the problems have relatively easy fixes. Recommendations are made for correcting this, along with follow-up procedures on how to prevent future problems. These include adding W3C logos for pages that pass; offering alternate access with a text-only option; testing with Assistive Technology; obtaining demographics about site visitors; making staff aware of accessibility by training and additional resources; and appointing an 'Accessibility Officer' to ensure that accessibility is achieved. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]