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Peer reviewed Peer reviewed
ERIC Number: EJ639485
Record Type: Journal
Publication Date: 2001
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0163-5506
EISSN: N/A
So You Want To Do Virtual Reference?
Coffman, Steve
Public Libraries, p14-20 supp Sep-Oct 2001
Examines the practical details of setting up live online reference services in libraries. Topics include choosing software; differences between licensed and hosted applications; models used to implement virtual reference services; how libraries are using these services in day to day operations; and marketing strategies. (Author/LRW)
Descriptors: Computer Software Selection, Electronic Libraries, Library Services, Marketing, Models, Online Systems, Reference Services
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A