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ERIC Number: EJ801879
Record Type: Journal
Publication Date: 2004
Pages: 13
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0968-4883
EISSN: N/A
Improving Business School Courses by Applying Lean Principles and Practices
Emiliani, M. L.
Quality Assurance in Education: An International Perspective, v12 n4 p175-187 2004
Describes the application of lean principles and practices to the design and delivery of a graduate business course on leadership taken by part-time working professional students in a classroom setting. The principal objectives were to improve consistency between what was taught in the course and how the course was taught, eliminate waste, improve the quality and relevance of course materials, and deliver greater value as perceived by students. Results indicate a higher level of student satisfaction, in part through clearer expectations, less ambiguity regarding lectures and assignments, standard formats for assignments, smoothing individual and team assignments over the semester, and better management of students' time both in and outside class. This joins a growing body of work that demonstrates the applicability of lean principles and practices to service businesses, and the achievement of improved outcomes. (Contains 5 tables, 1 figure and 2 notes.)
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A