When integrating a new online tool in university educational system, it is necessary to know its features, applications and functions in depth, advantages and disadvantages, and the results obtained when it has been used by other educational institutions. Synchronous communication tool, "Elluminate Live" can be integrated into a virtual platform and has different resources that enable virtual communication in real time. Elluminate Live, online tutoring provides, through a process of audiovisual and written communication in real time and it incorporates the possibility of sharing the board (workspace) and content and files in different formats. It is evident that the use of communication tools in real time, reinforces the professional interaction, socio-emotional relationships and personal interactions, in short, it is a tool that facilitates and enhances interpersonal communication between users. The immediacy of communication and fostering rapid response to a bilateral discussion gives a greater degree than in any asynchronous communication.