Managing people can be an unanticipated responsibility--suddenly there aren't only collections to care for, but also human beings. Learning what resources and training opportunities are available to hone managerial skills is a task that can't be delayed until a difficult personnel situation develops. Working with supervisors, those we supervise and human resource departments will lead to a better working environment for all members of the archives staff, from administrators to student workers. This article highlights some of the skills and techniques that a manager can utilize to nurture and sustain good working relationships in an archives.