This self-instructional unit for supervisors and managers in the British hotel and catering industry is designed to consolidate the work covered in a 1-day course. The document begins with an introduction and advice on how to use the unit. The following topics are covered: (1) the law and personnel procedures; (2) consultation and negotiation; (3) discipline, grievances, and disputes; (4) dealing with staff who leave, including those who are asked to leave; (5) nondiscrimination and equal opportunities; (6) trade union membership and individual rights; (7) time off and maternity leave; and (8) protecting people in the workplace. Each section contains trainee objectives and pencil and paper activities, with suggested answers, designed to help trainees meet those objectives. (CML)