A study was conducted to identify the potential health hazards of visual display terminals for employees and then to develop a list of recommendations for improving the physical conditions of the workplace. Data were collected by questionnaires from 55 employees in 10 word processing departments in Topeka, Kansas. A majority of the employees indicated that they have the correct ergonomic design in their departments, but others either did not have the correct ergonomic design at their workstations or were not aware of the potential of their workstations. Only a little over half said the lighting was good. Almost two-thirds indicated their desk heights were adjustable. Almost three-fourths said their chairs did not support the lower back. A majority of employees indicated that their keyboards were lower than a normal desk, their screen was adjustable, and their copyholders were at the same level and angle as their screens. Results showed that the employees seemed to exhibit many of the same areas of stress that other studies have documented, including monotony and repetitiveness, production quotas, promotions and raises, and heavy workload. The majority of health problems occurred rarely, or at the most, only occasionally. Eyestrain and headaches were reported most frequently. (The study instrument and 50 references are appended.) (YLB)