Long regarded as the premier monographic series in its area of coverage, "Advances in Library Administration and Organization" offers research perspectives that are both timely and lively. This 18th volume continues the series' long practice of bringing to its professional and academic readership an eclectic mix of scholarship and longish essays. Papers include: "Virtual Libraries--Real Stress: Change at the Reference Desk" (Connie Van Fleet and Danny P. Walker); "Developing a Strategic Plan for Integrated Information Resources and Services" (Stephan R. Reynolds); "A Recommended Methodology for Determining the Disparity between Women's Salary Levels and Those of Men in the Librarian Professorate in an Academic Library Setting" (Elizabeth A. Titus); "The Effects of Automation on Hiring Practices and Staff Allocation in Academic Libraries in Tennessee" (Murle E. Kenerson); "Quality Assurance in Library Support of Distance Learning: International Perspectives for Library Administrators" (Alexander L. Slade); and "Total Quality Management: Implementation in Three Community College Libraries and/or Learning Resources Centers" (Theresa S. Byrd). Additionally, the volume includes four papers presented at a symposium at the University of Michigan in honor of the career of Richard Dougherty, one of America's most well regarded library administrators. Following an introduction by William A. Gosling to the four essays, the papers are: "Changes in Scholarship and the Academy and, Perforce, Academic Libraries" (Paul N. Courant); "North American Librarianship: A Competitive Advantage" (Robert Wedgeworth); "Some Reflections on Universities, Libraries and Leadership" (Billy E. Frye); and "The Research Library Director: From Keeper to Agent-Provocateur." (Paul H. Mosher). Includes an index. (AEF)