This document reports the findings of a study group charged with reviewing the current and future prospects for database searching and electronic access to information in the Library of the University of Tennessee at Knoxville. Specific points of interest include factors influencing the demand for these services, costs of providing the services, who should pay, and the possible replacement of print sources with online access to information. Following a discussion of changes in usage patterns, costs, and equipment between 1975 and 1983 and the expansion of the online industry in general, the paper focuses on three major elements of online information service: databases, equipment, and the human factor. The final section of the paper comprises 14 action statements divided into five categories: (1) reallocation of resources; (2) growth of online searching; (3) user charges; (4) document delivery; and (5) impact on reference services. Two appendices--a table showing computer search service use with average search cost from 1975-1983 and suggested guidelines for developing in-house reference query databases--are included, as well as a bibliography. (THC)