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Peer reviewed Peer reviewed
ERIC Number: EJ634107
Record Type: Journal
Publication Date: 2001
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0309-0590
EISSN: N/A
Customer Satisfaction with Training Programs.
Mulder, Martin
Journal of European Industrial Training, v25 n6 p321-31 2001
A model for evaluating customer satisfaction with training programs was tested with training purchasers. The model confirmed two types of projects: training aimed at achieving learning results and at changing job performance. The model did not fit for training intended to support organizational change. (Contains 31 references.) (SK)
Descriptors: Evaluation Methods, Instructional Effectiveness, Models, Trainees, Training
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A