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Peer reviewed Peer reviewed
ERIC Number: EJ451836
Record Type: Journal
Publication Date: 1992
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-1046-8781
EISSN: N/A
Modeling Total Quality Elements into a Strategy-Oriented Simulation.
Mergen, A. Erhan; Pray, Thomas F.
Simulation & Gaming, v23 n3 p277-97 Sep 1992
Reviews the development and the principal elements of total quality management (TQM) and demonstrates methods for introducing some of the key elements into a strategy-oriented business simulation game that can be used to teach future managers. Topics discussed include increased focus on the customer; continuous improvement; and competitive benchmarking. (19 references) (LRW)
Descriptors: Administrator Education, Algorithms, Computer Games, Computer Simulation, Management Games, Mathematical Formulas, Models, Tables (Data), Total Quality Management
Publication Type: Journal Articles; Reports - Descriptive; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A