Peer reviewed
Direct linkERIC Number: EJ786328
Record Type: Journal
Publication Date: 2002
Pages: 2
Abstractor: Author
ISBN: N/A
ISSN: ISSN-0040-0912
EISSN: N/A
Training Equals Staff Loyalty at Paramount
Education & Training, v44 n7 p318-319 2002
Details a pilot customer service training scheme at Paramount Hotels, which leads to a National Vocational Qualification level 3 in customer services. Describes how the training was designed and delivered, and furnishes the views of Paramount Hotels and some of the participants.
Descriptors: Vocational Education, Pilot Projects, Training, Surveys, Housing, Job Training, Workshops
Emerald. Howard House, Wagon Lane, Bingley, BD16 1WA, UK. Tel: 888-622-0075; Tel: +44 1274-777700; Fax: 617-354-6875; e-mail: america@emeraldinsight.com; Web site: http://www.emeraldinsight.com
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
